Family Assistance Centers


Family Assistance Center (FAC) Mission
The primary mission of any FAC is to provide information and referral to military family members.

Family Assistance Center (FAC) Purpose
• Information and Referral
• Information and assistance for ID Cards/DEERS
• Assistance and information on TRICARE issues
• Referral conduit for financial assistance both
  local, state, and federal
• Legal information and assistance
• Social and emotional support and information

The Massachusetts National Guard Family Program Office has established regional Family Assistance Centers (FACs) to support Guard families specifically during times of deployment and separation. The centers are available to support deployed Guard/Reserve and active component family members. Family Assistance Centers serve as the point of contact for help with any type of problem you or your family may have. Trained family program staff is available to assist you in solving your problems or direct you to the appropriate program or agency.

The FACs can provide:
• Financial Emergency Assistance
• Information, Referral and Follow Up
• Identification Cards and DEERS Enrollment Information
• Chaplain Assistance
• Medical Referrals
• Legal Assistance
• Social Services
• Family Readiness Groups

The following sites are currently operational:

Taunton Armory:

781-771-6308
Taunton , MA 02780
508-823-0891 Fax# 508-823-0892


Springfield Armory:

781-771-7285
Springfield , MA 01109
888-301-3103 ext. 7950 Fax# 508-233-7955


Worcester Armory:

781-771-5313
Worcester , MA 01605
508-852-4166 Fax# 508-853-8746


Reading Armory:

781-771-7137
Reading , MA 01867
888-301-3103 ext. 7444 Fax# 508-233-7441


Wellesley Armory:

781-771-7285
Wellesley , MA 02481
888-301-3103 ext. 7230 Fax# 508-233-7232

Milford Armory:

781-760-0727

Milford , MA   01757

888-301-3103 ext 7358 Fax# 508-233-6774


104th Fighter Wing

104th FW Family Program Office
Barnes Air National Guard Base
Westfield, MA 01085
413-568-9151 ext# 1183 Fax# 413-572-1515


102nd Fighter Wing

102nd FW Family Program Office
Otis Air National Guard Base
Otis ANG Base , MA 02542-1330
508-968-4855 Fax# 508-968-4846

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